Stop answering the same questions all day.
Your clinicians' answers, filmed once and written once, put where patients are already looking. Every patient hears the same thing, and your team gets hours back.
Who it's for
Clinics where the explaining never stops.
- Clinics with no info pack at all
- Teams answering costs and recovery on the phone all day
- Practices where things slip when someone's away
What you get back
Hours back, every week.
- Admin hours back for your front desk
- Nothing missed when staff change
- Patients arriving at consult informed and ready to decide
What's included
Everything between enquiry and consult.
Built around how your clinic already runs, so it doesn't live in one person's head.
Every question your team answers, from first enquiry to consult.
Your clinicians answer the big questions on camera, once.
Costs, recovery, risks and next steps, written once, with the AHPRA rules in mind.
Helpful follow-up for patients who aren't ready yet.
Easy for your team to use, so staff changes don't break it.
Enquiries tracked through to booked consults.
How it runs
Map it. Build it. Switch it on.
We start with your highest-value treatment, then build from there.
Map the questions
With your teamWhat patients ask, and when.
Film & write
Done for youClinician answers and treatment information.
Build & refine
Done for youSet up around your clinic, with the AHPRA rules in mind.
Switch on & measure
OngoingLive, tracked and improved over time.
Where the AHPRA lines sit
Patient information is advertising too.
Anything that promotes your services falls under the National Law, including what you send patients after they enquire.
Patients hear about risks and recovery, not just results.
Costs shown with what's included.
Follow-up helps patients decide. It doesn't push them.
Every answer stays realistic.
FAQs
The questions I get asked.
Straight answers. If yours isn't here, book a call.
What's a patient journey system?
Everything a patient needs between first enquiry and consult. Clinician answers, treatment information and follow-up, set up so it runs the same way every time.
Will it replace my front desk?
No. It takes the repeat explaining off them, so they can focus on the patients in front of them.
Does it work with our practice software?
We set it up around how your clinic already runs. Your practice software stays as it is.
How long does it take?
It depends on how many treatments you start with. Most clinics start with the one that matters most.
More services
Start with one. Build from there.
Same eye, same standard, and nobody to brief on how a clinic works.
AHPRA-aware advertising
Meta and Google campaigns that bring in enquiries without breaking the rules. Spend kept separate from our fee.
RECVideoVideo & filming days
Clinician Q&A, procedure explainers and team films. Shot in your clinic, with the AHPRA rules in mind.
SOCSocialSocial content
Managed every month, built from regular in-clinic shoots. Reels, carousels and captions that sound like your clinic.
WEBWebWebsites
Treatment pages built to answer questions and turn visitors into enquiries.
Free Ad Check
Is your advertising playing by the rules?
Send us up to five of your live ads, posts or treatment pages. I'll look over them with AHPRA's advertising guidelines in mind and send back what I'd change. General information, not legal advice. Free, no strings.
- 01You send up to five piecesAds, social posts or treatment pages. Whatever you're least sure about.
- 02Every word and image, looked atWith the National Law and AHPRA's advertising guidelines in mind.
- 03You get a marked-up reviewSent privately, with a short video walkthrough. What's fine, what's a risk, and how to fix it.